Privacy Policy

General Industrial Tool & Supply (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (gitool.com) or interact with us. By using our site, you agree to the terms outlined below.

Information We Collect

We may collect the following types of information:

Personal Information – Name, email address, billing/shipping address, phone number, payment details, and order history.
Non-Personal Information – Browser type, device information, IP address, and browsing behavior on our site.

How We Use Your Information

We may use the information we collect for purposes including:

Processing and fulfilling orders
Responding to customer inquiries
Sending order confirmations, shipping updates, and customer service messages
Improving our website, services, and product offerings
Marketing communications (only if you have opted in)

Sharing Your Information

We do not sell your personal information. We may share information with trusted third parties only when necessary to:

Process payments
Fulfill and deliver orders
Provide website hosting and analytics services
Comply with legal obligations

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve our services. You can disable cookies in your browser settings, but some site features may not function properly.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

Your Privacy Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal information
Opt out of marketing communications
Request details about how your data is used and shared

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Modified” date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: customerservice@gitool.com
Phone: (818) 504-9333
Fax: (818) 504-9311